Tag Archives: Service

Caution! Your “free” in-home estimate may not be free!

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When you call a HVAC contractor out to your home to provide you with a “Free Estimate”, are you sure he/she is doing the right thing? Or will you be paying for it in the long run with problem after problem? The last thing you want is to find out your system was not properly installed.

Here are a few simple steps to assure you that you are getting the best value out of your appointment:

  • Check that the contractor is identifying how many return air registers and ducts you have in your home. Many homes do not have enough return air getting back to the system. This could cause your fan motor to burn out, higher amp utilities, and less comfort.
  • Verify that the contractor is doing a “Manual J Load calculation.” Don’t hesitate to ask them for this document. This is important because this determines what size equipment you should install in your home.
  • Ask them how they plan on modifying your duct work to fit your new system. The correct transition should be in place. You don’t want them just slapping a bunch of tape on the system.
  • Make sure they are pulling permits for this job. This will assure you that everything is up to code.checklist

At Professor Gatsby’s Heating and Cooling we have a checklist for every customer to guarantee we are giving you the value you deserve. We spend the right amount of time addressing all of your needs. We don’t want to just remove and install the same system you have. We want to make sure we address all of the comfort concerns and assure proper operation to maximize life expectancy of the system and comfort in your home!

If you are interested in a new system, or have any other HVAC service needs please contact us at:



Serving South Jersey, Williamstown, Washington Township, Sewell, Turnersville, Glassboro, Sicklerville, Pitman, Clayton, Deptford and surrounding areas



Barbara Brown
Barbara Brown
20:04 11 Jun 17
Their techs were clean and punctual. AC unit wasn't working. Called them on a hot, sunny Sunday and they took care of everything same day. Very knowledgeable. Explained each step and what needed to be repaired. Reasonably priced too! Would HIGHLY recommend this company!
Alyssa Ciarrocchi
Alyssa Ciarrocchi
02:49 13 Jun 17
Called on an extremely hot evening with little to no hope of having anyone come out. Matt said he would be out within the hour and he arrived within thirty minutes. He assessed the problem and then explained it to myself and my room mate. He set off to work and it was dark outside. He continuously kept us updated on the progress and was extremely knowledgeable in helping us understand what went wrong. Matt was amazing and will be recommended to anyone and everyone for his prompt service, his expertise and his saving the day. I am switching over to Professor Gatsby now for all hearing and air conditioning needs! Thank you for your help!
BJ Collings
BJ Collings
01:37 16 Jun 17
Very professional and clean! Matt and his crew did a wonderful job. They replaced our entire HVAC system, added a second return duct and installed a new water heater. Now our system is now well balanced on all floors and with the recent hot weather it really showed. After a few days Matt followed up with us just to see how everything was working and if I had any concerns. I said I couldn't be happier with everything overall. I would definitely recommend Professor Gatsby's.
Rich F
Rich F
02:53 01 May 17
So Matt came out at 9pm on Sunday night to check my AC. He diagnosed and fixed the issue in an hour and charged me an extremely reasonable fee. I'm extremely happy we found this company because if I ever have another issue I don't have to be nervous about who might come out. I'd pay what he charged me just for the peace of mind. Extremely knowledgeable and trustworthy
Marty Long
Marty Long
16:02 14 Jan 17
Saturday morning ... snow expected in the afternoon ... and ... of course ... our heater goes out. We are fortunate enough to know the owner of Professor Gatsby's Heating and Cooling and he was our first call. I can not rave enough about not only the quality of the service ... but the ethics that drive the company are unsurpassed ... especially in their industry. I would not, and do not, hesitate to recommend Professor Gatsby's for all of your heating and cooling needs. Reputable, reasonable, responsible, caring and ethical. What else could you possible ask for in a heating and cooling contractor? Thanks, Matt ... and continued success to you and your company!!!
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