Honest. Professional. Reasonable. Fantastic customer service. Matt and his team go above and beyond to make their customers happy. Even though I was out of warranty on my heater, Matt made sure I was fixed right and "covered everything". I've recommended him to friends and I know they've also been extremely happy. I tell anyone interested in repairs or a new system to call the Professor ☺
6/16/23 - I've used Professor Gatsby's for a new heater, new AC system and multiple repairs. Matt and his crew are just the best.
The most knowledgeable, Polite and professional crew I ever experienced from the sales rep . Brandon to the installers Kyle , Brian , & Tom they made the process enjoyable . Thank You Guys for the WOW experience.
Professor Gatsby's was professional,on time, and got the job done!
Repaired my ac. Great job. No issues.
I reached out to perform a routine AC maintenance. After the work, the service technician wanted to review information with me. Of course at this point you’re thinking… here comes the upsell.
Ryan mentioned that he noticed there was not a wet switch installed. He educated me on why that is important. Considering that I already had 2 leaks in the past because the units are all on the second floor, I was appreciative. I bit annoyed that no one, including the people who installed the new units never put one on.
I would recommend this company.
Fast, friendly and efficient!!
Somehow my HVAC unit was pumping out heat in the summer making my home feel like a sauna. A quick call to Professor Gatsby, and they had someone out the very next day!! The tech was on time, professional and explained the entire process as he repaired the system.
About 40 minutes later the system was fixed and cool air started to blast through the vents. We couldn’t be more thankful for the expedited response and service. I highly recommend Professor Gatsby for all your HVAC needs.
Great knowledgeable staff. Very nice and helped find the issue with my unit.