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- Create Date February 20, 2024
- Last Updated February 20, 2024
In every single thing we do, we bring comfort home to you!
In every single thing we do, we bring comfort home to you!
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ExcellentBased on 472 reviews Trustindex verifies that the original source of the review is Google.Joe Fecher2024-03-21From my first phone to request service to Ryan arriving on time he couldn’t have been nicer. Gatsby is lucky to have such a highly talented technician on their team!!! Will definitely be using them in the future! Thanks again to Ryan!!!!Trustindex verifies that the original source of the review is Google.Raymond Scelfo2024-03-20My service tech Sal was amazing. Very well educated about plumbing. Extremely helpful and very kind. Great work, i am VERY pleased, he saved me from having issues months down the road!Trustindex verifies that the original source of the review is Google.Art Vandelay2024-03-15Very professional, courteous, and clean. The work and surrounding areas look great. The work was scheduled for two days but the crew managed to complete in one day. Would definitely recommend and rely on their service snd expertise in the future.Trustindex verifies that the original source of the review is Google.Dianne Berryman2024-03-14He was very nice and explained everything he took care of. I think he did a great job.Trustindex verifies that the original source of the review is Google.Deb Pantisano2024-03-06We have been using Professor Gatsby for many years for our heating and air ! We can't say enough about the quality of workmanship they provide! They are So respectful upon entering your home! They communicate with you ! We recently needed a bathroom upgrade! As they do plumbing we had them install our Jacuzzi tub, toilet and faucets. We are so happy with the Quality of work they provided with very reasonable prices ! We highly recommend calling them first! You will not be disappointed! We give them a 5 Star Review!!Trustindex verifies that the original source of the review is Google.Kathy Keller2024-02-28Trustindex verifies that the original source of the review is Google.Chintan Chhaya2024-02-19I had 2 hvac systems installed on 12/8/23. Within 24 hours, one system stopped working due to "poor airflow." it was resolved, then on 2/1/24 (approx. 1.5 months later, the same system is now down - awaiting a technician). How is this possible? Total of 5 people (including installation, and 2 troubleshooting calls later), it is not working again. It hasn't even been 2 full months. Update: 2/2/24. Technician + Manager came out to troubleshoot, the issue was given high priority, and issue has been resolved. Although I was frustrated with the issue, Prof. Gatsby did resolve it by giving the issue high priority and appropriate level of attention. Was already signed up for long term maintenance package with them, will continue to do business with them. Update: 2/19. The Unit is non-functioning again (mere 17 days later - since last review). Quite frustrated with Professor Gatsby, and experiencing proper buyers remorse. On average, every 3 weeks, I have had to have a service call with professor Gatsby on a unit installed in Dec' 23. Very disappointed and frustrated. Would not recommend again.Trustindex verifies that the original source of the review is Google.Danielle Hellick2024-01-11Prompt and attentive. Makes effort to accommodate customer. Sal the technician was friendly, courteous and helpful. Went above and beyond and was sure to explain everything to me.Trustindex verifies that the original source of the review is Google.Susan Hartington2024-01-10Joel was great. He fixed the problem and answered all my questions!!!Trustindex verifies that the original source of the review is Google.Joe Laraio2024-01-08
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